The personal data you supply will be used to process your order and for additional purposes outlined in our privacy policy.
INTRODUCTION
These terms and conditions govern your use of the website www.improvingyourrelationships.com which is owned by RIDGE ENTERPRISES FZ-LLC with offices based in FDRK3809 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.. By using this website, you accept these terms and conditions in full. If you disagree with any of these terms and conditions, then you may not use this website.
CONTENT DISCLAIMER
This website has been created to sell self-help materials in a digital format (eBooks, Audiobooks, Online Courses and Videos) all on the topic of relationships and personal growth. The content that is offered on this website is provided for information and guidance purposes only. In no way does this content offer professional or medical help. If you or someone else are experiencing severe mental health problems or other difficulties surrounding relationships then this material will not act as a substitute for professional or medical advice.
If you require advice in relation to any medical or legal matter then you should consult the appropriate professional.
CONTENT USE
The content that can be purchased and downloaded from this website is intended for your personal use only. When you download and purchase content, you are granted an individual license to view this content for your own personal use only. It is forbidden to copy, redistribute, sell or otherwise share the content that you have purchased from the website.
ACCOUNTS
Customers wishing to access the full content library at www.improvingyourrelationships.com will first need to set up an account to be able to do so. Creating an account is free and there are no subscription fees for this service; an account grants you access to the e-shop where you can browse, purchase and download content which is all priced individually.
Creating an account will require customers to enter some personal information. This information will be stored and handled securely. For more information on how we handle your personal information please read our Privacy Policy in conjunction with these terms and conditions.
PURCHASING AND DELIVERY
All the content that is sold on www.improvingyourrelationships.com is sold in a digital format (eBooks, Audiobooks, Online Courses and Videos). Customers can access the full library of the content by logging into their account and accessing the e-shop. Once the customer has selected the content that they wish to purchase they will be led through to the shopping cart where they make the payment. As soon as the payment has been processed the content will be emailed directly to the email address associated with that customer’s account. There are no delivery fees.
The email will provide information on how to download the content. Content download times will vary depending on the kind and size of the file. For example, videos may take longer to download than an eBook. We advise customers to have a secure broadband connection before attempting to download the content.
The content is generally automatically available to download as soon as the payment has been processed and an email will be sent immediately. In the event that your payment has been processed but you have not yet received an email detailing how to download your purchased content then please get in touch with us and someone will rectify this for you.
PAYMENTS AND BILLING
Visa and Mastercard are accepted forms of online payment for www.improvingyourrelationships.com. Please note that our payments are processed by a secure third-party payment provider which uses industry-standard security measures to protect your payment information.
All transactions will appear on your statement with the following billing descriptor: IYRRE, UAE.
REFUNDS
If you have downloaded content and it is the wrong item, differs greatly from what you were expecting, has a technical fault or it has not arrived at all, then you may be entitled to a refund.
If you wish to make a claim for a refund then please contact customer services using the contact information provided at the bottom of this page. Please note that all refund requests must be made within ten working days of the payment being processed.
If a refund is accepted, then it will be processed within ten working days.
LICENSE TO USE THIS WEBSITE
Unless stated otherwise, the owners of the website www.improvingyourrelationships.com own all of the intellectual property rights for the website as well as all the material on the website. Subject to the license below, all intellectual property rights are reserved.
This website is intended for your own personal use. Customers are forbidden from:
- Republish any material from this website.
- Selling, renting or leasing any material from this website.
- Sharing any of the material on this website in public.
- Reproduce, duplicate or otherwise copy the content on this website.
- Redistribute material from this website.
ACCEPTABLE USE
You must not use this website in any way which could cause any damage to the website or impairment of the availability and accessibility of the website. This website www.improvingyourrelationships.com must not be used in any way which is unlawful, illegal, fraudulent or harmful.
WARRANTIES
The website www.improvingyourrelationships.com is provided on an “as is” basis without any representations or warranties, express or implied. The owners of this website make no representations or warranties in relation to this website or the information and materials which are provided on this website.
The owners of this website do not warrant that the website will always be available or that the information that is displayed on this website is accurate, true and complete.
LIMITATIONS OF LIABILITY
The website www.improvingyourrelationships.com shall not be liable to you in relation to the contents of, or otherwise in connection with this website for any indirect, special or consequential loss, for any business losses, loss of revenue, income, profits, business or personal relationships or information data.
INDEMNITY
You agree to indemnify the website www.improvingyourrelationships.com and its owners against any losses, damages, costs, or liabilities of any kind arising out of a breach by you for any of these terms and conditions or arising out of any claim.
BREACHES AND CANCELLATION
If you breach these terms and conditions in any way then the website www.improvingyourrelationships.com may take action such as cancelling your access to the website and to your account, prohibiting you from accessing the website, blocking computers that use your IP address.
VARIATIONS
These terms and conditions may be updated from time to time. Revised terms and conditions shall apply from the date of the publication of the revised terms and conditions. Please make sure that you check back to this page regularly to ensure that you are using the most up-to-date version of these terms and conditions.
LAW AND JURISDICTION
These terms and conditions shall be governed by and construed in accordance with the law of The United Arab Emirates and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts.
GET IN TOUCH
If you have any questions regarding these terms and conditions then please do not hesitate to get in touch with us.